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This page explains what data we collect on this website, what for, and what you can do about it, under the General Data Protection Regulation (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).

Who is responsible

  • Controller: David Valencia Bañón (Close Tattoo)
  • Tax ID (NIF): 33570375N
  • Address: Av. de Menéndez Pidal, 4, 46009 València (Spain)
  • Privacy contact: close.tattoovlc@gmail.com · WhatsApp +34 637 698 634

What data we collect

The data you give us in the forms:

  • Consultation and cover-up form: name, WhatsApp number, your tattoo idea and, if you want, the placement, size, colour or black and grey, the city where you’d like to get tattooed, and reference images or photos of the tattoo you want to cover.
  • Promotion form (discount voucher): name, WhatsApp number and, if you want, your tattoo idea and reference images.

The forms also record the page you send them from, so we know which campaign or city each request comes from.

Also, only if you accept advertising cookies, the Meta pixel collects data about your visit (pages you view, whether you send a form, your browser and your IP address) to measure our Instagram and Facebook campaigns and show ads to people who have visited the site. See the cookie policy.

We don’t ask for health data. If, while talking about your tattoo, you tell us something about your skin or health, we’ll only use it to check whether the work can be done safely.

What we use it for and on what basis

  • Answering your request and preparing your tattoo: messaging you on WhatsApp, assessing your idea, preparing the design, giving you a quote and arranging appointments. Basis: your consent when you send the form, and steps taken at your request before a possible contract.
  • Sending you a promotional voucher: sending the voucher on WhatsApp and, through a short automated chat, helping you shape your idea and book your consultation. Basis: your consent, given by ticking the box on the form.
  • Measuring campaigns and showing ads: with the Meta pixel, only if you accept it in the cookie banner. Basis: your consent, which you can withdraw at any time from the “Cookies” link in the footer.
  • If you get tattooed: meeting the applicable tax and health obligations. Basis: legal obligation.

We don’t use your data to send you unrelated advertising and we never sell it.

How long we keep it

If you get tattooed, for as long as the relationship lasts and then for the periods required by law. If you don’t book, for a maximum of 12 months from our last contact. After that it is deleted.

Who else has access

We don’t share your data with third parties unless required by law. To run the website and the forms we use these services, which process data on our behalf:

  • Hostinger (website hosting, servers in the European Union).
  • Make (automates the form submissions, servers in the European Union).
  • Google (spreadsheet where requests are stored).
  • WhatsApp / Meta (to message you and send the voucher and, if you accept it, the Meta pixel to measure campaigns).
  • GPT Chatbot (gptchatbot.it, runs the automated WhatsApp conversation).

Google and Meta may process data outside the European Economic Area. They do so with the safeguards required by the GDPR, such as the EU-US Data Privacy Framework or the European Commission’s standard contractual clauses.

Your rights

At any time you can ask us to access, correct or delete your data, restrict or object to its use, or receive it to take elsewhere. You can also withdraw your consent whenever you like, without affecting anything done before. Just write to the contact above and tell us what you need.

If you think we haven’t handled your data properly, you can complain to the Spanish Data Protection Agency (aepd.es) or to the data protection authority in your country.

Minors

If you are under 14, please don’t send us your data. Tattooing anyone under 18 also requires permission from a parent or guardian, which will be requested before the appointment.

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